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Privacy Policy

1. Introduction

Welcome to SQID, an Australian-based Propriety Limited Company specializing in advanced stormwater quality improvement devices. With over 25 years of design and manufacturing experience, we are dedicated to pioneering solutions for environmental conservation. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other details you voluntarily provide when contacting us or subscribing to our newsletter.

  • Usage Data: Information on how you use our website, including IP address, browser type, and pages visited. This helps us improve our website and services.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services: To fulfill your requests, respond to your inquiries, and enhance your user experience.

  • To Communicate with You: To send updates, promotional materials, and information related to our products and services.

  • To Analyze and Improve Our Website: To understand how users interact with our site and make necessary improvements.

  • To Ensure Security: To protect against fraud and ensure the safety of our website and services.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting business, provided they agree to keep your information confidential.

  • Legal Requirements: When required by law or in response to legal processes, or to protect our rights, privacy, safety, or property, and that of our users.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to and correction of your personal information held by us.

  • Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions included in each communication.

  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

SQID Pty Ltd
2 Palomino Place Crestmead  QLD 4132, Australia

tk@sqid.com.au

+61458 278 710

By using our website and services, you consent to the terms of this Privacy Policy.

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